---
title: "How do I test Sophiie before going live?"
description: "Yes — you can test Sophiie yourself from the dashboard before your customers ever speak to her. The Test Sophiie button is at the top of the Settings → Inquiries page; your test enquiries are kept out of your main Inquiries list unless you choose to show them."
mode: wide
sidebar:
  label: "Test before going live"
---

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**Read the transcript**

You can try Sophiie yourself before any customer speaks to her. Set up your services, FAQs and greetings first, then go to Settings, Inquiries. Click Test Sophiie at the top. A small window opens and she starts a voice call through your computer’s microphone. You can switch to typing instead. Talk to her the way a customer would. Ask about your services and prices, and try booking a job. To review how it went, go to Inquiries. Test enquiries are hidden by default, so open Filters. Set the Test Sophiie filter to Shown to include your test enquiries, transcripts and all. There’s no separate test for SMS or email. For your website, open Web and use Preview chatbot to see it working.