---
title: "How do I add a team member in Sophiie?"
description: "You add team members at Settings → Business → Team in your Sophiie dashboard. Click Add person, fill in their details, set their access, and they'll get an invite — on STARTER, PRO and MAX plans there's no limit on how many people you can add."
mode: wide
sidebar:
  label: "Add a team member"
---

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**Read the transcript**

Team members are added in Settings, under Business, Team. Click Add person. Enter their first and last name. This is the name Sophiie uses when she transfers a call to them. Enter their email. The invite goes here, and it becomes their sign-in. Get it right, because it can’t be edited while the invite is waiting. Add a phone number if they want text notifications or transferred calls, and pick their departments if you use them. On the Access tab, start from a template: Full access, Office, or Field. Then fine-tune the switches if you need to. On the Availability tab, add time off for leave or holidays, so Sophiie won’t transfer calls to them on those dates. Click Send invite, and it’s on its way. Their row shows Invite pending until they accept. From there you can resend the invite, or revoke it if it went to the wrong address.
