---
title: "Webinars"
description: "Recordings of past Sophiie training webinars. Pick a chapter to jump straight to that part."
mode: wide
---

<div className="hc-grid">
  <a className="hc-card" href="/webinars#2026-10-13"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-10-13.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">31 min</span></span><span className="hc-title">Sophiie Training Webinar - New Features Walkthrough and Quoting-Invoicing Templates</span><span className="hc-meta">13 Oct 2026</span></a>
  <a className="hc-card" href="/webinars#2026-09-03"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-09-03.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">33 min</span></span><span className="hc-title">Sophiie AI - Beyond the Inquiry; What happens next?</span><span className="hc-meta">3 Sept 2026</span></a>
  <a className="hc-card" href="/webinars#2026-08-10"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-08-10.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">24 min</span></span><span className="hc-title">Sophiie Training Webinar - Walkthrough New Sophiie Dashboard</span><span className="hc-meta">10 Aug 2026</span></a>
  <a className="hc-card" href="/webinars#2026-07-23"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-07-23.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">37 min</span></span><span className="hc-title">Sophiie Got Promoted! Demo for AI Office Manager</span><span className="hc-meta">23 July 2026</span></a>
  <a className="hc-card" href="/webinars#2026-06-25"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-06-25.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">50 min</span></span><span className="hc-title">Sophiie Training Webinar - Creating Services, Scenarios and Utilizing Internal Agent</span><span className="hc-meta">25 June 2026</span></a>
</div>

<h2 id="2026-10-13" className="hc-webinar-title">Sophiie Training Webinar - New Features Walkthrough and Quoting-Invoicing Templates</h2>

<p className="hc-meta">13 Oct 2026 · 31 min</p>

<VideoPlayer src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/webinars/2026-10-13.mp4" poster="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-10-13.jpg?v=1792462761" title={"Sophiie Training Webinar - New Features Walkthrough and Quoting-Invoicing Templates"} chapters={[{"start":0,"label":"Welcome and agenda"},{"start":73,"label":"The Vault: file storage"},{"start":231,"label":"Quote and invoice templates"},{"start":462,"label":"Vault storage limits and wrap-up"},{"start":519,"label":"Text back callers who hang up"},{"start":689,"label":"Email signature"},{"start":741,"label":"Website forms and franchise leads"},{"start":860,"label":"Phone inquiries filter"},{"start":919,"label":"Chatbot name and number"},{"start":1021,"label":"Integrations: Simpro and Scora"},{"start":1093,"label":"Questions: email, QuickBooks, API"},{"start":1377,"label":"Questions: live monitoring and soft phone"},{"start":1502,"label":"Questions: website forms, emails, voices"}]} followUrl="2026-10-13" />

<h2 id="2026-09-03" className="hc-webinar-title">Sophiie AI - Beyond the Inquiry; What happens next?</h2>

<p className="hc-meta">3 Sept 2026 · 33 min</p>

<VideoPlayer src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/webinars/2026-09-03.mp4" poster="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-09-03.jpg?v=1792462761" title={"Sophiie AI - Beyond the Inquiry; What happens next?"} chapters={[{"start":0,"label":"Welcome and what's covered"},{"start":275,"label":"Demo: Sophiie answering a call"},{"start":378,"label":"Demo: Sophiie booking a job"},{"start":517,"label":"Demo: Inquiry to quote"},{"start":658,"label":"Demo: Quote to job to invoice"},{"start":852,"label":"Booking jobs directly and services"},{"start":992,"label":"Demo: Sophiie mobile app"},{"start":1204,"label":"Questions: quote settings and integrations"},{"start":1301,"label":"Questions: job notifications and reminders"},{"start":1378,"label":"Questions: Fergus, ServiceMate and calendars"},{"start":1479,"label":"Questions: app login and payments"},{"start":1579,"label":"Questions: SMS sender and Zapier"},{"start":1672,"label":"Demo: Booking a job via the agent"},{"start":1826,"label":"Questions: lag, renaming, email leads"}]} followUrl="2026-09-03" />

<h2 id="2026-08-10" className="hc-webinar-title">Sophiie Training Webinar - Walkthrough New Sophiie Dashboard</h2>

<p className="hc-meta">10 Aug 2026 · 24 min</p>

<VideoPlayer src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/webinars/2026-08-10.mp4" poster="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-08-10.jpg?v=1792462761" title={"Sophiie Training Webinar - Walkthrough New Sophiie Dashboard"} chapters={[{"start":0,"label":"Welcome and housekeeping"},{"start":163,"label":"Why the new dashboard"},{"start":247,"label":"Headquarters, tasks and inquiries"},{"start":326,"label":"Jobs and calendar view"},{"start":432,"label":"Suggested actions, quotes and invoices"},{"start":538,"label":"Settings overview and channels"},{"start":669,"label":"Business profile, services and integrations"},{"start":803,"label":"Turning job bookings on and off"},{"start":856,"label":"Questions: caller ID on forwarded calls"},{"start":953,"label":"Booking options and notifications"},{"start":1098,"label":"Contacts and data hygiene"},{"start":1155,"label":"Call transfers and five features"},{"start":1223,"label":"Wrap-up and support sessions"},{"start":1317,"label":"Team member availability and areas"}]} followUrl="2026-08-10" />

<h2 id="2026-07-23" className="hc-webinar-title">Sophiie Got Promoted! Demo for AI Office Manager</h2>

<p className="hc-meta">23 July 2026 · 37 min</p>

<VideoPlayer src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/webinars/2026-07-23.mp4" poster="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-07-23.jpg?v=1792462761" title={"Sophiie Got Promoted! Demo for AI Office Manager"} chapters={[{"start":0,"label":"Welcome and about Sophiie"},{"start":237,"label":"Sophiie agent and inbox"},{"start":353,"label":"Customers and jobs"},{"start":442,"label":"Quotes and schedule overview"},{"start":478,"label":"Demo: quote and job by voice"},{"start":740,"label":"Quote reminders and job notifications"},{"start":909,"label":"Demo: quote to invoice"},{"start":1115,"label":"Train Sophiie: services and call flow"},{"start":1332,"label":"Voice, greeting and after hours"},{"start":1394,"label":"Pricing and offer"},{"start":1465,"label":"Call forwarding and website FAQs"},{"start":1588,"label":"Transfer rules and notifications"},{"start":1763,"label":"Questions: integrations and Slack"},{"start":1966,"label":"Demo: chasing overdue invoices"}]} followUrl="2026-07-23" />

<h2 id="2026-06-25" className="hc-webinar-title">Sophiie Training Webinar - Creating Services, Scenarios and Utilizing Internal Agent</h2>

<p className="hc-meta">25 June 2026 · 50 min</p>

<VideoPlayer src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/webinars/2026-06-25.mp4" poster="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/webinar-2026-06-25.jpg?v=1792462761" title={"Sophiie Training Webinar - Creating Services, Scenarios and Utilizing Internal Agent"} chapters={[{"start":0,"label":"Welcome and plan limits"},{"start":245,"label":"Dashboard and Train Sophiie"},{"start":377,"label":"Creating a service"},{"start":713,"label":"Question options and call flow"},{"start":874,"label":"Ending the call: transfer, email, SMS"},{"start":1165,"label":"Bookings and team assignment"},{"start":1395,"label":"Agent scheduler and tentative booking"},{"start":1558,"label":"Creating a scenario"},{"start":1804,"label":"Demo: the Sophiie agent"},{"start":2230,"label":"Questions: Xero, memory, messaging"},{"start":2516,"label":"Questions: numbers, users, emails, calls"},{"start":2737,"label":"Questions: notifications, app, photos"},{"start":2925,"label":"Upgrading and wrap-up"}]} followUrl="2026-06-25" />