---
title: "Account"
hidden: true
mode: wide
search:
  exclude: true
---

<div className="hc-grid">
  <a className="hc-card" href="/account/audit-log"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/audit-log.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">0:47</span></span><span className="hc-title">How do I see who changed a setting in my account?</span></a>
  <a className="hc-card" href="/account/export-data"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/export-data.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">0:34</span></span><span className="hc-title">How do I export my calls, transcripts and contacts?</span></a>
  <a className="hc-card" href="/account/profile-details"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/profile-details.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">0:50</span></span><span className="hc-title">How do I update my profile details?</span></a>
  <a className="hc-card" href="/account/login-details"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/login-details.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">0:50</span></span><span className="hc-title">What's my Sophiie password, and how do I get my login details?</span></a>
  <a className="hc-card" href="/account/country-currency"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/country-currency.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">0:43</span></span><span className="hc-title">My account shows the wrong country or currency — how do I fix it?</span></a>
  <a className="hc-card" href="/account/long-pauses"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/long-pauses.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">1:23</span></span><span className="hc-title">Why does Sophiie have long pauses or glitches on calls?</span></a>
  <a className="hc-card" href="/account/distorted-audio"><span className="hc-thumb"><img src="https://pub-a4fef0ff4b0946c2b43c7f27e2d8e21f.r2.dev/thumbs/distorted-audio.jpg?v=1792462761" alt="" loading="lazy" /><span className="hc-time">1:19</span></span><span className="hc-title">Why does Sophiie sound distorted or slurred on calls?</span></a>
</div>