How do I get started with Sophiie?
When you first sign in at app.sophiie.ai, Sophiie walks you through a guided self-onboarding — and because your website was scanned at sign-up, she already knows the basics of your business. To take live calls, you then forward your business number to your Sophiie number.
Read the transcript
Once the guided onboarding is done, here’s where to go next. This is HQ. Ask the Sophiie Assistant here, and she can set things up or make changes for you. To test her, open Settings. Go to Inquiries, then Phone. This is your Sophiie number. Copy it, and give her a call. To go live, forward your business number to it. Set up call forwarding gives the steps for your phone. Then fine-tune what she knows. The Settings overview links to everything. Under Inquiries, check your FAQs, scenarios, greetings, and voice and personality. Under Business, check your business profile and hours, then your services and products. Your website scan filled in a lot, so mostly you’re checking the wording.