Where did everything move in the new Sophiie dashboard?
The Sophiie dashboard got a new layout in August 2026. Nothing of yours is gone — sections were renamed and regrouped: the Inbox is now Inquiries, the Customers tab is now Contacts, and everything you used to set up under Train Sophiie now lives under Settings.
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The dashboard has a new layout. Nothing of yours is gone. Sections were renamed and regrouped. Hover the sidebar to expand it. HQ, at the top, is your new home page. Under Manage are Jobs, Inquiries, Contacts, Quotes and Invoices. You may see fewer, depending on your access. Your old Inbox is now Inquiries. Same enquiries, new name. The Customers tab is now Contacts. Your calendar lives under Jobs. Open the Schedule tab. Old schedule and calendar links bring you here too. Everything you set up under Train Sophiie now lives in Settings. FAQs, scenarios, and voice and personality are under Inquiries, along with your phone, SMS, email and web setup. Services and Products each have their own page. Open Business for your business profile. Hours is a separate page beside it. Your bills for Sophiie are under Workspace, then Billing. Tasks isn’t in the sidebar. Open it from the Tasks panel on HQ.

