How do I add services in Sophiie?
You add services at Settings → Services in your Sophiie dashboard. Services are the work your business actually does — and they're the only thing Sophiie can book into your calendar. This page is also where your service pricing lives (the old pricing page redirects here).
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Services are the work your business actually does — and the only thing Sophiie can book. They live under Settings. Here are your services. Each one is either Live or Draft, and you can filter by either. Click Add service. There’s no category step — Sophiie handles that behind the scenes. Give it a short, clear name. Keep your names distinct — duplicates can shadow each other. Add a description. This is what Sophiie draws on when a caller wants more detail. Set how long it takes. Sophiie uses this to find a slot in your schedule that actually fits. Then pick how you price it — a fixed price, an hourly rate, a range, or quote on-site. We’ll keep this one on a fixed price. Then enter the amount, in your business currency. Two switches worth knowing: whether the price is quoted plus GST, and whether Sophiie may say the price at all. Now choose what Sophiie does when a caller asks for it. Book it puts the job straight in your calendar during the call. Then choose who on your team can take this job. Save it, and your new service is ready to use. There it is in your list — Sophiie can talk about it and price it from the very next call.

